Updated: 2021-05-27
17767
38
464
1 per 38 calls
1.7
217
235
8%
525
2
3
14
The points on the plot above are colored according to the number of follow-up interviews scheduled on a given day.
Red = None, Blue = 1, Green = 2 or more.
Updated: 2021-05-27
| Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| Monday | 3395 | 104 | 3.1% |
| Tuesday | 3627 | 96 | 2.6% |
| Wednesday | 3688 | 94 | 2.5% |
| Thursday | 3520 | 82 | 2.3% |
| Friday | 3328 | 88 | 2.6% |
The colored lines on the plot are the average number of calls by day.
| Time of Day | Calls Made | F/U Interviews Scheduled | Percent Scheduled |
|---|---|---|---|
| 08-08:59 | 24 | NA | NA% |
| 09-09:59 | 42 | NA | NA% |
| 10-10:59 | 284 | 10 | 3.5% |
| 11-11:59 | 3536 | 77 | 2.2% |
| 12-12:59 | 4282 | 116 | 2.7% |
| 13-13:59 | 3924 | 113 | 2.9% |
| 14-14:59 | 4541 | 117 | 2.6% |
| 15-15:59 | 837 | 34 | 4.1% |
| 16-16:59 | 202 | NA | NA% |
| 17-17:59 | 94 | NA | NA% |
| 18-18:59 | 1 | NA | NA% |
Updated: 2021-05-27
| Response | Count | Cumulative Count | Percent |
|---|---|---|---|
| Left message | 6813 | 6813 | 38% |
| Participant contacted | 3005 | 9818 | 17% |
| No answer | 2282 | 12100 | 13% |
| Unable to leave voicemail | 1179 | 13279 | 7% |
| Unable to schedule callback | 931 | 14210 | 5% |
| Schedule callback | 930 | 15140 | 5% |
| Bad contact number | 842 | 15982 | 5% |
| Participant impaired or disabled | 636 | 16618 | 4% |
| Other person hang up | 475 | 17093 | 3% |
| Participant deceased | 256 | 17349 | 1% |
| Other | 179 | 17528 | 1% |
| NA | 154 | 17682 | 1% |
| Participant answered | 47 | 17729 | 0% |
| Participant not available | 31 | 17760 | 0% |
| Scheduled call back time | 7 | 17767 | 0% |
Updated: 2021-05-27
920
801
779
686
508